The Top 5 Qualities an Assistant Manager Needs

An assistant manager works with a head manager and performs a number of supervisory duties. The position requires leadership ability and good people skills, the ability to communicate well and the knowledge and experience to take initiative. An assistant manager must have a strong attention to details and be able to effectively take direction from an immediate supervisor.
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Leadership Skills
An assistant manager is a leadership role, and as such, you should be prepared to troubleshoot problems in the workplace, resolve disputes between employees and customers and maintain a professional demeanor at all times. An assistant manager is usually in charge when a manager is unavailable, which means you should be prepared to step up to serve as an advocate for the employees under your change.

Ability to Follow Directions
An assistant manager is usually working under the directive of a supervisor, and is required to operate in a way the head manager requests. Every manager has a different style, and your boss will want you to exhibit continuity in operations. This includes following specific directions and being positioned to take over full managerial tasks as necessary.

Responsibility
An assistant manager must be familiar with how a business operates and have a good working knowledge of the company's products, services and procedures. This will help you to take over any role at a moment’s notice and ensure operations run smoothly, even if someone calls in sick, equipment breaks down or an order is late. You also have the responsibility of showing up for work on time, representing your company in a professional manner and showing respect for your employees.

Likability
An assistant manager who is well-liked by staff members is more effective than one who is not. As an assistant manager, you should have good communication and people skills, be able to manage without being domineering or controlling, and you should be able to motivate employees to greater levels of productivity. Being fair and equitable in the way you manage employees is also a valuable trait.

Decision-Making Capability
Assistant managers are often called on to make both minor and major decisions in the workplace. To be effective in this role, you must be able to think quickly and act decisively. A good assistant manager is able to rapidly assess any situation, weigh the pros and cons of various approaches, and make an educated and informed decision that is beneficial to all parties.

Source: work.chron.com
 

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